About Me

I'm a fourth-year Software Engineering student passionate about creating innovative, and effective solutions. With expertise in a variety of programming languages and practices, I love to solve complex problems and deliver results. I’m always eager to collaborate, learn new technologies, and bring ideas to life.

Skills

Experience

Education

  • Languages
    Python, SQL, C, Java, TypeScript
  • Development Tools
    Claude Code, Codex, Git, Jira, Docker
  • Web Development
    HTML, CSS, JavaScript
  • Mobile Development
    React Native, Expo
  • April 2025 - August 2025
    Technical Support Engineer - Co-op @ Pepper
  • January 2025 - April 2025
    Technical Support Engineer - Part-Time @ Pepper
  • September 2024 - December 2024
    Technical Account Managment - Co-op @ Pepper
  • April 2024 - August 2024
    Retail Helpline Analyst - Co-op @ Home Hardware
  • Bachelor of Computing, Software Engineering (Co-op)
    University of Guelph | 2022 - Present

Co-op Work Terms

Retail Helpline Analyst | Summer 2024

As a Retail Helpline Analyst at Home Hardware, I provided technical support and troubleshooting assistance for over 1500 retail stores, ensuring seamless operation of point-of-sale systems and back-end software. I collaborated with team members to resolve issues efficiently, delivering excellent service.

Work Term Report

Technical Account Management Co-op | Fall 2024

As a Technical Account Manager at Pepper, I acted as the primary technical liaison between clients and the company, ensuring successful implementation and ongoing support of our software solutions. I collaborated with cross-functional teams to address client needs, resolve technical challenges, and deliver exceptional customer experiences.

Work Term Report

Technical Support Engineer Co-op | Summer 2025

As a Technical Support Engineer at Pepper, I helped maintain our existing integration codebase ensuring that client applications updated as expected, and adding new integration logic as needed. I also assisted with testing a new AI tool to assist our team with triaging customer inbounds.

Work Term Report

Projects

Fitness Class Booking Mobile App

Built a full stack mobile app using React Native and Django to allow users to book fitness group classes at different studios.

Portfolio Website

This is the website you are looking at now, developed using HTML, CSS and Javascript

Chess Game

Developed a chess game using Java following object oriented methodolgies, complete with a graphical interface

See More

Contact Me

holbrook@uoguelph.ca

github.com/benholbrook1

linkedin.com/in/holbrook-ben